Returns and Refund policy
Order Cancellation & Refunds
You Can Cancel Your Order Online Before The Product Has Been Processed. Your Entire Order Amount Will Be Refunded To You. Unfortunately, An Order Cannot Be Cancelled Once It Has Been Processed As Your Furniture Order Is Customized As Per Your Request.
Return & Exchange Policy
As Your Furniture Is Customized As Per Your Order, We Are Unable To Accept Any Returns For The Same.
In case there is some damage in transit we will send our carpenter or polishwala to do the needful.
In case of some unforeseen circumstances the entire product is damaged we will give you the fresh product.
Please Email Us At offtheshelfshopify@gmail.com Within 2 Business Days Of Delivery.
Please Attach Photographs Of The Defect Because It Helps Us Process Your Request More Efficiently.